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Joe Coleman Co-Presented to Federation of Credit and Financial Professionals

"Lack of thorough preparation and not being able to articulate your position and expectation with confidence may lead to unnecessary confrontations and the inability to collect as much as you are entitled."

Joe and Denise, his co-presenter, covered preparation, developing credibility, best in class negotiation skills, legal tools, and pitfalls. Their webinar is designed for the mid-level collector seeking to improve collection skills and the experienced collector seeking to reinforce negotiation skills.

To purchase access to the webinar, visit Federation of Credit's website.